Frequently asked questions
Shipping to Luxembourg:
Enjoy free shipping to Luxembourg!
Shipping to other EU countries, Norway*, Switzerland* and the UK*:
Enjoy free shipping to all the EU countries, Norway*, Switzerland* and the UK*!
Shipping to the United States of America (Mainland)*:
We charge a flat shipping fee of €10.00 per order on orders totaling less than €100.00. For orders valued at €100.00 and above, delivery is free of charge.
If you want delivery in a country not listed above, do not hesitate to reach out to as at email@example.com and we will do our best to ship your order to you!
*Please note that delivery to these countries may incur import and customs taxes. These costs shall be borne by the recipient.
We usually dispatch your order within 2 business days.
Luxembourg usually takes
1-3 business days.
Shipping to other
EU countries, Norway, Switzerland and the UK usually takes
3-5 business days.
Shipping to the
United States of America (Mainland) usually takes
5-15 business days.
Please note that deliveries are usually not made on Sundays and holidays. Deliveries to countries outside the European Union might take longer due to customs.
Be sure that we always do our best that you get your order as fast as possible!
We accept the following payment methods:
- Credit Card
- Cash on Delivery - Cash or DigiCash (
only available in Luxembourg)
My question was not covered here, what can I do?
If you have any question about our vision, our products or anything else, feel free to reach out to us at firstname.lastname@example.org or
click here to fill out our contact form. We are always happy to answer any question we get from you!